Appendix 3

Where

A forum which makes it easy for the relevant people to attend comfortably- MS Teams; a room of appropriate size near to where care is being provided if frontline staff are to attend; or away from where care is being provided so that interruptions are minimised.
A forum which includes facilities for optimal and reliable data presentation that presenting staff are familiar with and are skilled using, as well as easy access to patient records, guidelines and standard operating procedures.
Avoid seating patterns that result in tribes of professional groups sitting together.

A time which makes it easy for the relevant people to attend.
A regular day and time is easier for people to remember but may need to be reappraised if attendance poor.
Support attendance by diarising of event electronically.

A chair who is skilled in communication, leadership and diplomacy.
A core MDT for presenting and discussing: ensure if junior staff are presenting that they are adequately prepared and supported.
Clerical support for taking attendance, minutes and notes.
Members of wider staff where appropriate.
Trainees and other junior staff should be supported to attend smaller meetings to learn processes.

Welcome with introductions if needed.
Agree the goals of the meeting.
Focus on systems and not individuals.
Agree the action points and how they are to implemented.
Agree learning points and how they are to be disseminated.
Agree adherence to best practice behaviour to support an environment of psychological safety.

Punctuality (start and end time).
Kindness and civility.
Respect and courtesy.
Personal humility.
Active listening without interruptions.
Respect for confidentiality a focus on asking questions with blame-free curiosity.
A focus on understanding other professionals’ roles and their challenges.
Celebration of success and praise where due.
Zero tolerance for an environment which fosters disrespect and fear.